Neal Lucas Recruitment recognised for Gold Star Service Excellence
Neal Lucas Recruitment, Northern Ireland’s leading executive search company has become the first recruiter in Ireland to be recognised with the prestigious Gold Star Service Excellence award.
The bestowing of the award on the Hillsborough based head-hunter follows a rigorous examination and appraisal of the company’s customer service before being independently validated by the Centre for Competitiveness.
A delighted Neal Lucas, Managing Director of Neal Lucas Recruiter said:
“This achievement highlights our commitment to consistently delivering service excellence throughout the recruitment process with all clients.
“The Gold Star award is a very welcome seal of approval for all the hard work carried out by our dedicated team.”
‘Gold Star’ is a division of the Northern Ireland Quality Awards, organised by the Centre for Competitiveness recognises organisations that have demonstrated excellence in their overall business performance.
Neal Lucas continued:
“The customer is the central focus in all we do at Neal Lucas Recruitment and I am delighted that the team’s hard work and dedication has been recognised and rewarded by the Centre for Competitiveness.
“Achieving the coveted ‘Gold Star’ status reaffirms our position as a leader in the Irish executive recruitment market.
“The whole team is heavily involved with all clients and our focus will remain fixed on delivering a quality and innovative recruitment service throughout 2012 and into the future.”
Adrian Gundy, Senior Executive Innovation at Centre of Competiveness said:
“The purpose of the Centre for Competitiveness is to actively support the development of an internationally competitive economy through innovation, productivity and quality excellence.
“The Gold Star Service Excellence recognition scheme was developed as an approach for companies in Northern Ireland to make world-class customer service a reality.
“Attaining ‘Gold Star’ requires effort and commitment from participating companies. It is a demanding process that has been designed to draw the absolute best out of these companies and identify innovative market leaders.
“Companies receive support throughout the process from our specialist ‘Approved Advisors’. This is a unique opportunity for the company to address and improve particular areas of the business before an official evaluation.
“I am delighted to announce Neal Lucas and his highly skilled team of recruitment professionals have been recognised “Gold Star Service Excellence”.
“Delivering consistent quality service remains a challenge for businesses in Northern Ireland and it’s wonderful to see companies such as Neal Lucas Recruitment leading the way.”
This year’s Centre of Competitiveness Quality Awards will take place on 26th January 2012 at Belfast City Hall.
The lunchtime ceremony will celebrate the achievements of local organisations who have achieved recognition for their performance against the European Excellence Model.
For more information please visit www.neallucasrecruitment.com or visit the Neal Lucas Recruitment Facebook and Twitter pages.